Humorless Labs™ ← Back to the site
Devices

Sell your device

We buy
iPhone 12 and newer, iPad, Mac

01How it works

  1. Request a quote. Verify your email, describe the device, and upload a few photos: the About screen, battery health, and the front and back.
  2. Receive an offer. We reply with a quote, valid for 30 days.
  3. Ship it free. Accept the offer and we email a prepaid USPS label.
  4. Inspection. We inspect the device within 3 business days of arrival.
  5. Payment. If the device matches your description, we pay by Zelle or ACH within 2 business days.

Request a quote

02How we price

Every quote starts from the current resale value of a working device of the same model, storage and cosmetic condition. We then subtract the cost of any repair it needs, at fixed rates:

  • Battery health below 80%
  • Cracked screen, priced by model
  • Cracked back glass
  • Charging port or speaker fault

A device that won't power on, or has a damaged display or Face ID, receives a parts offer.

03What we can't buy

  • Devices with water damage. We offer free recycling instead.
  • Devices still signed in to iCloud or Find My, or activation-locked.
  • Devices that are financed, leased, carrier-locked, or reported lost or stolen.

04Before you ship

  • Back up anything you want to keep.
  • Sign out of iCloud and turn off Find My (Settings → your name → Sign Out), then erase the device.
  • Remove the SIM card, and any case or screen protector you want to keep.

We erase every device again on arrival, following our written data-erasure procedure.

Photos in HEIC format

The quote form accepts JPEG and PNG photos. If your iPhone saves photos as HEIC, choose Settings → Camera → Formats → Most Compatible, then take the photos again.

05Terms of sale

By accepting a quote, you agree to the following terms with Humorless Labs LLC ("we", "us").

Ownership

You are at least 18 years old and the owner of the device. It is fully paid off and not leased, financed or reported lost or stolen.

Quotes and revised offers

A quote is based on the description and photos you provide. If the device we receive differs, we send a revised offer by email. You may accept it, or decline it and pay for return shipping. If you do not reply within 15 days of the revised offer, after one reminder, the revised offer is accepted and we pay it.

Devices we can't buy

If a device arrives activation-locked, financed, carrier-locked or reported, we contact you. If the issue is not resolved within 15 days, we return the device at your cost. Water-damaged devices are recycled at no charge, or returned at your cost on request.

Shipping

Our prepaid label uses USPS Ground Advantage. Pack the device securely. If a package sent on our label is lost in transit, we file the claim and pay you what USPS pays us, up to the quoted amount.

Payment and title

Ownership of the device passes to us when we pay you.

Data

Back up and erase your device before shipping. We are not responsible for data left on it. We erase every device on arrival and do not access its contents.

Governing law

These terms are governed by the laws of the State of Colorado.